Frequently Asked Questions

There are no extra charges for mobile recharge. However, certain service providers may apply a convenience fee or service charge in specific cases.

Online mobile recharge is generally safe, provided users choose a reliable and secure platform like ours. We use advanced encryption and security measures to protect your transactions.

If your account is debited but the recharge is unsuccessful, the deducted amount will be automatically refunded to your account within 7 working days.

You can verify the status of your mobile recharge in multiple ways:

• Instant confirmation message on the website
• SMS notification to your registered mobile
• Email receipt to your registered email
• Transaction history in your account

If you accidentally recharge the wrong mobile number due to a mistaken entry, the amount will not be refunded to your account. Please exercise caution when entering the recipient's mobile number for recharge.

Generally, mobile recharge transactions cannot be canceled once they are completed and processed by the service provider. The recharge is instantly credited to the mobile number.

Yes, absolutely! You can select your new mobile operator when recharging your prepaid mobile number. Just make sure to select the correct current operator during the recharge process.

The maximum amount for mobile recharge depends on:

• Your service provider's policies
• The type of recharge plan selected
• Your account verification status

Mobile prepaid recharge can be done 24/7, any time within the validity period of your selected recharge plan. Our service is available round the clock for your convenience.

Yes, absolutely! You can recharge any mobile number using your account. Simply enter your friend's mobile number and select the correct service provider during the recharge process.