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Refund Policy
Understanding our refund process helps ensure transparency and builds trust in our services
Important Information
Please read our refund terms carefully
Recharge on your Mobile, DTH, Data Card and Bill Payments are real-time transactions and there will be no refund or exchange permitted. However, in a case where a transaction has been completed by you on the site, and money has been charged to your payment account but a recharge has not been delivered within 24 hours of your completion of the transaction for any reason, then you may inform us by sending us an email on our support email or posting us a message on the contact us page, it will be refunded in you same payment account.
Please note that as soon as the transaction fails, money automatically refund into your payment method.
Refunded amount will credit base on payment gateway refunds policy, typically take 2-7 business days depending on the original payment method:
2-3 business days
5-7 business days
We request you to include in the email the following details:
Need Help? Contact Support
Email us at: support@saraldukaan.com
Simple Steps to Get Started
Follow these easy steps and enjoy seamless recharge experience
Choose Your Service
Select from mobile recharge, DTH recharge, or bill payments. We support all major operators.
Enter Details & Amount
Enter your mobile number, select the recharge amount or plan that suits your needs.
Pay & Get Confirmed
Complete secure payment and get instant confirmation with cashback rewards.
Ready to start recharging?
Join millions who trust us for their recharge needs